Terms of Service

1. Acceptance of Terms

By accessing or using the DriveOne™ Extended Warranty website and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. Definitions

For the purposes of these Terms of Service:

• "Company" (referred to as "we," "us," or "our") refers to DriveOne™ Extended Warranty.
• "Service" refers to the website, dealer portal, and extended warranty services.
• "User" (referred to as "you" or "your") refers to the individual or entity accessing our Service.
• "Dealer" refers to automotive dealerships that partner with us to offer extended warranty products.
• "Administrator" refers to Ascent Administration, located in Mesa, Arizona, who provides policy administration services.

3. Use License

Permission is granted to temporarily access the materials (information or software) on DriveOne™ Extended Warranty's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

• Modify or copy the materials
• Use the materials for any commercial purpose or public display
• Attempt to decompile or reverse engineer any software on the website
• Remove any copyright or proprietary notations from the materials
• Transfer the materials to another person or "mirror" the materials on any other server

This license shall automatically terminate if you violate any of these restrictions and may be terminated by DriveOne™ Extended Warranty at any time.

4. Dealer Partnership Terms

Dealers who partner with DriveOne™ Extended Warranty agree to the following:

• Provide accurate business and contact information during registration
• Maintain all required state licenses and permits for selling service contracts
• Present warranty products truthfully and in compliance with all applicable laws
• Not misrepresent the terms, coverage, or pricing of warranty products
• Clearly disclose to customers that service contracts are optional and not required for financing
• Comply with all applicable federal, state, and local laws and regulations
• Maintain the confidentiality of portal access credentials

5. Service Contract Terms

All service contracts sold through DriveOne™ Extended Warranty are subject to the specific terms and conditions outlined in the service contract documents provided at the time of purchase. Coverage, exclusions, deductibles, and claim procedures are detailed in those documents. This website provides general information about our products and does not constitute the full terms of any service contract.

6. Claims and Administration

Policy administration is provided by Ascent Administration, located in Mesa, Arizona. All claims must be submitted according to the procedures outlined in the service contract. For claims assistance, contact our 24/7 Roadside Assistance line at (877) 626-0880 or our main support line at (866) 660-7003.

7. Disclaimer of Warranties

The materials on DriveOne™ Extended Warranty's website are provided on an "as is" basis. DriveOne™ Extended Warranty makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

8. Limitations of Liability

In no event shall DriveOne™ Extended Warranty or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on DriveOne™ Extended Warranty's website, even if DriveOne™ Extended Warranty or a DriveOne™ Extended Warranty authorized representative has been notified orally or in writing of the possibility of such damage.

9. Accuracy of Materials

The materials appearing on DriveOne™ Extended Warranty's website could include technical, typographical, or photographic errors. DriveOne™ Extended Warranty does not warrant that any of the materials on its website are accurate, complete, or current. DriveOne™ Extended Warranty may make changes to the materials contained on its website at any time without notice.

10. Links

DriveOne™ Extended Warranty has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by DriveOne™ Extended Warranty of the site. Use of any such linked website is at the user's own risk.

11. Modifications

DriveOne™ Extended Warranty may revise these Terms of Service for its website at any time without notice. By using this website, you are agreeing to be bound by the then current version of these Terms of Service.

12. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the State of Arizona, and you irrevocably submit to the exclusive jurisdiction of the courts in that State.

13. Contact Information

If you have any questions about these Terms of Service, please contact us: