Privacy Policy
Last Updated: May 5, 2026
1. Introduction
DriveOne™ Extended Warranty ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect includes:
Personal Data
Personally identifiable information, such as your name, business name, email address, telephone number, and mailing address that you voluntarily give to us when you register with us or when you choose to participate in various activities related to our services, such as signing up as a dealer partner.
Derivative Data
Information our servers automatically collect when you access the site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site.
3. Use of Your Information
We may use information collected about you via the site to:
- Create and manage your dealer account
- Process your dealer partnership application
- Email you regarding your account or partnership
- Fulfill and manage warranty services
- Send you marketing and promotional communications (with your consent)
- Respond to product and customer service requests
- Deliver targeted advertising and promotions
- Monitor and analyze usage and trends to improve your experience
- Notify you of updates to our services
- Resolve disputes and troubleshoot problems
4. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including policy administration (Ascent Administration), payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Business Partners
We may share your information with our business partners to offer you certain products, services, or promotions related to extended warranty services.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Policy for Children
We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.
7. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate personal information
- The right to request deletion of your personal information
- The right to opt out of marketing communications
- The right to data portability
To exercise these rights, please contact us using the information provided below.
8. California Privacy Rights
California Civil Code Section 1798.83 permits users of our site that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email or write to us at the contact information provided below.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
DriveOne™ Extended Warranty
Policy Administration: Ascent Administration
Mesa, Arizona
Phone: (866) 660-7003
24/7 Roadside Assistance: (877) 626-0880